How to Use Digital Signage for Tenant Onboarding in

For facility managers in Singapore commercial buildings, tenant onboarding communication can be streamlined with a unified digital signage network integrated with your existing building systems. By connecting displays with access control, wayfinding, and property management platforms, you can deliver timely, relevant information to new tenants without manual effort. Singapore-based AV and IPTV integrator Prestige Solutions specialises in this integration, helping you deploy a cohesive system that reduces administrative overhead and enhances the tenant experience from day one.

Why Integration Matters for Tenant Onboarding

Tenant onboarding involves multiple touchpoints: welcome messages, building rules, floor plans, emergency procedures, and event announcements. Without integration, facility teams rely on printed materials or separate digital channels, leading to inconsistency and delays. A connected digital signage network automates content delivery based on tenant status, location, and schedule. For example, when a lease is signed, the system can trigger a welcome sequence on lobby displays and directory screens. This reduces the burden on your team and ensures every new occupant receives the same high-quality information.

Common Pain Points Before Integration

• Manual updates to multiple displays for each new tenant
• Inconsistent messaging across different building zones
• Delays in communicating policy changes or emergency alerts
• No central governance for content approval and scheduling

Which Systems Connect and How

Prestige Solutions integrates digital signage with three core building systems: access control, wayfinding, and property management. The access control system shares tenant move-in dates and badge activation status. The wayfinding platform provides interactive floor maps that update automatically when tenants occupy new spaces. The property management system supplies lease data, maintenance schedules, and community announcements. A central content governance engine ensures only approved messages appear on each display, with role-based permissions for facility staff.

Integration Architecture Overview

A Combined Deployment Example

Consider a 30-storey commercial building in Raffles Place. The facility manager deploys 15 lobby displays, 5 directory kiosks, and 40 floor-level screens. The integration works as follows: when a new tenant signs a lease on the 12th floor, the property management system sends a trigger to the digital signage platform. The lobby display shows a welcome message with the tenant's logo and floor number. The directory kiosk updates its listing instantly. On the 12th floor, the elevator lobby screen displays a "Welcome" animation along with building orientation tips. All content is governed by a content calendar approved by the facility team, with templates for different tenant types.

As of 2026, typical display sizes range from 55-inch lobby screens to 32-inch floor-level panels. The network uses a centralised content management system (CMS) that supports scheduling, approval workflows, and emergency overrides. Each display runs a media player that connects via LAN or Wi-Fi, with failover to 4G for critical alerts.

Workflow Counts and User Roles

• Content Manager: 1-2 staff responsible for creating and scheduling content
• Approver: Facility manager or marketing lead who reviews and publishes
• Operator: Security or concierge team for emergency overrides
• Workflows: Onboarding sequence (3 steps: welcome, orientation, follow-up), emergency alert (1-step override), and content expiry (auto-archive after 90 days)

Planning an Integrated Rollout

Successful deployment requires upfront planning. Start by mapping your building's zones: lobby, elevator lobbies, common corridors, and tenant floors. Identify which systems you already have (e.g., access control from a major vendor like HID or Suprema) and confirm they offer API access. Prestige Solutions can conduct a site survey to assess network readiness and display placement. Next, define content governance rules: who can create, approve, and publish content. Finally, plan a phased rollout—typically starting with the lobby and directory screens, then expanding to floor-level displays over 2-3 months.

Checklist for Implementation

• Confirm existing system APIs and integration points
• Conduct network bandwidth assessment (minimum 10 Mbps per display for HD content)
• Select display sizes based on viewing distance: 55" for lobbies, 43" for elevator areas, 32" for corridors
• Define content templates for onboarding, announcements, and emergencies
• Set up approval workflows with at least two roles: editor and approver
• Test emergency override functionality with simulated alerts

Budget and Price Guidance in Singapore

As of 2026, the cost of a digital signage network for tenant onboarding in a commercial building depends on three main drivers: hardware, software licensing, and integration services. Hardware includes displays, media players, mounts, and cabling. Software licensing covers the CMS and any integration middleware. Integration services involve API configuration, custom dashboard creation, and staff training. As a broad planning estimate, a 10-display network with basic integration may range from SGD 30,000 to SGD 60,000, while a 50-display system with full integration could range from SGD 100,000 to SGD 200,000. These are indicative ranges and actual costs vary by scope and existing infrastructure.

Recommended Next Step

To evaluate how integrated digital signage can improve your tenant onboarding process, contact Prestige Solutions for a consultation. Their team will review your building's current systems, recommend integration points, and provide a detailed project plan. Reach them at +65 8010 2337 (also available on WhatsApp) or email sales@prestigesolutions.com.sg. For more information about their digital signage solutions, visit their homepage.

FAQ

What is digital signage content governance?

Content governance refers to the rules and workflows that control who can create, approve, and publish content on digital signage displays. It ensures that only approved messages appear, reducing errors and maintaining brand consistency. For tenant onboarding, governance allows facility managers to schedule welcome sequences and emergency alerts with confidence.

How does digital signage integrate with access control systems?

Integration typically uses APIs or webhooks to share tenant move-in dates and badge activation status. When a new tenant is added to the access control system, the digital signage platform receives a trigger and automatically displays a welcome message on lobby screens. This eliminates manual updates and ensures timely communication.

What is the typical cost of digital signage for a commercial building in Singapore?

Costs vary based on display count, software licensing, and integration complexity. As a 2026 planning estimate, a 10-display network with basic integration may range from SGD 30,000 to SGD 60,000, while a 50-display system with full integration could range from SGD 100,000 to SGD 200,000. Contact Prestige Solutions for a customised quote.

How long does it take to deploy an integrated digital signage network?

A phased rollout typically takes 2-3 months for a mid-size commercial building. The timeline includes site survey, hardware installation, system integration, content template creation, and staff training. Prestige Solutions works with your schedule to minimise disruption.

Can existing displays be reused in the integrated network?

Yes, provided they have HDMI or network connectivity and can run a media player. Prestige Solutions can assess compatibility during the site survey. However, older displays may lack the brightness or resolution needed for commercial environments, so upgrading is often recommended for consistent quality.

Ready to transform tenant onboarding with integrated digital signage? Contact Prestige Solutions today at +65 8010 2337 (also available on WhatsApp) or email sales@prestigesolutions.com.sg for a project review and quotation.