Hotel Systems & Software · Singapore

IT Services

The systems behind the guest room and the back of house — room control, luggage handling and the software that manages devices, signage and staff tasks. We connect them to your PMS and to each other, then install and support them with our own engineers in Singapore.

One Stay, End to End

What the systems do during a guest's stay

The value is in the hand-offs: the PMS tells the room, the room tells housekeeping, and nobody has to phone anyone.

  1. 01 · Check-in

    PMS

    The front desk checks the guest in; the room and TV systems receive the status.

  2. 02 · Arrival

    Room wakes

    The keycard triggers the "Welcome" scene: lights, curtains and air-con set; the TV shows the welcome screen.

  3. 03 · Stay

    DND / MUR

    Do Not Disturb and Make Up Room go straight to housekeeping; staff coordinate on PTT radios.

  4. 04 · Bags

    Bell desk

    Luggage is tagged with a QR code, photographed and placed on a tracked rack.

  5. 05 · Check-out

    Energy setback

    The vacant room drops to its energy-saving mode until the next guest.

Project

PARKROYAL COLLECTION Marina Bay

The hotel runs its meeting suites on our OPIO 3 meeting room management system: displays outside each room update automatically from the hotel's scheduling software, show "in progress" or "available" by colour, and can carry a property-wide alert when needed.

Read the case study
OPIO 3Meeting room management (DMS)
SyncedRoom displays follow the hotel's booking schedule
CentralAnnouncements pushed to every display at once
Delivery

How a project runs

01

Assessment

We walk the property with your engineering and operations teams, map room types and existing systems (PMS, HVAC, TV, phones), and agree what the system must do.

02

Solution design

Control logic, workflows and integrations are designed around your room types, brand standards and budget.

03

Deployment

Installation and commissioning by our own engineers, with staff training and minimal disruption to operations.

04

Ongoing support

Remote diagnostics, on-site response and software updates from our Singapore team.

Planning a new opening or a room upgrade?

Tell us about the property and what the rooms and back of house need to do. We will scope it with you before anyone signs anything.