Commissioning a smart guestroom means proving that every control works in every room before guests arrive. A reliable method is a full functional pass on every room, a deeper test on one room per type, and a written pass criterion for each step. Rooms that fail go on a defect list with an owner, not a verbal promise.
This checklist is written by Singapore-based AV and IPTV integrator Prestige Solutions for facility managers, hotel project teams and system integrators who hand over smart room control systems in hotels and serviced apartments. It sets out what must be ready before testing, how many rooms to test and how, the test steps with pass criteria, how to classify defects and what the handover pack should contain. Time and threshold values are planning starting points as of 2026 and should be replaced with the project specification where one exists.
Commissioning only gives reliable results when power, network and finishes are complete. Testing a room with temporary cabling or missing fixtures produces defects that disappear later and hides the ones that remain.
| Prerequisite | Ready when | Who confirms |
|---|---|---|
| Power and circuits | Final lighting circuits, fan coil units and motors energised and labelled | Electrical contractor |
| Network | Controller ports patched, VLAN and PoE confirmed, switches on UPS | IT or network contractor |
| Devices installed | Keypads, sensors, thermostats and curtain motors fixed and addressed | Smart room contractor |
| Fixtures | Luminaires, dimmable drivers and curtains in place | Interior contractor |
| Configuration | Controller program per room type loaded and version recorded | Programmer |
| Integration endpoints | PMS and BMS test interfaces available, or formally excluded from scope | Hotel IT |
| Documents | Room type list, scene definitions and test sheet agreed in writing | Project manager |
If a prerequisite is missing, record it and test the rest. Do not mark a room as passed with an open prerequisite, because the missing item usually decides whether a function works.
Test every room for basic function and a sample of each room type in depth. A full test of every function in every room is rarely practical on a project with hundreds of keys, while a sample-only approach misses wiring faults that affect one room.
| Level | Applies to | Content | Planning time per room |
|---|---|---|---|
| Level 1: functional pass | Every room | Lights, scenes, curtains, air-conditioning, card switch, door indicators, offline status on the dashboard | 10 to 15 minutes |
| Level 2: detailed test | One room per room type, plus about 10% of rooms on each floor | All Level 1 items plus timing, setback, network loss, integration and energy mode | 30 to 45 minutes |
| Level 3: mock-up soak | One room, before the production rollout | Long-run behaviour, restart sequences, firmware change | One to several days |
If a Level 2 room finds a systematic fault, repeat the test on a further sample of the same type before proceeding. A fault in the program usually repeats in every room of that type; a wiring fault usually does not.
Each step needs a method and a pass criterion that two different people would judge the same way. "Works normally" is not a criterion; "all circuits in the Welcome scene reach their level within 2 seconds" is.
| Test | Method | Pass criterion |
|---|---|---|
| Card or presence activation | Insert the key card or enter the room with the door sensor active | Entry scene starts within about 2 seconds; no circuit stays off |
| Scene recall | Press each scene key in turn | Each scene matches the scene sheet; no flicker on dimmed lamps at the lowest level |
| Lighting channels | Operate every channel individually | The channel labelled on the keypad lights the correct luminaire |
| Curtains and blinds | Open, close and stop at mid position | Travel completes without noise or snagging; stop position repeats |
| Air-conditioning | Raise and lower the setpoint at the thermostat | Fan coil unit responds; setpoint limits match the spec |
| Window or balcony contact | Open the door with the air-conditioning on | Air-conditioning pauses after the configured delay and returns when closed |
| Do Not Disturb and Make Up Room | Press each door-side button | Door indicator and front office status agree |
| Bedside and bathroom controls | Operate each one from the bed and bathroom door | The correct zones respond; no dead keys |
| Dashboard status | Compare room state with the front office view | Occupied, vacant and fault states match what was just tested |
Do each step the way a guest would, with the door closed and luggage in hand. Controls placed beautifully on a drawing but hidden behind a door leaf show up here.

It should confirm that the room saves energy without making the guest uncomfortable. The pass criteria below are examples; use the hotel's own energy and comfort policy where one exists.
Occupancy logic is where most complaints arise after opening, so the sample should include at least one room tested with a person staying still for the full timeout period.
Run the PMS and BMS interfaces with real messages, and run one network-loss test per room type. Interface faults seldom show up in a single-room functional pass, because the message path is not exercised.
Scene interlocks such as a minimum air-conditioning setpoint with the balcony door open should also be tested here, as described in the guestroom HVAC and lighting interlock note.

Classify each defect by guest impact, not by how easy it is to fix. A shared classification stops arguments between contractors about whether a room can open.
| Class | Meaning | Example | Room can open? |
|---|---|---|---|
| Critical | Safety risk, or guest cannot use the room | Lights stay off after card insertion; wrong circuit energised | No |
| Major | A main function fails but the room is usable | Curtain does not close; setback does not run | Only with approval and a repair date |
| Minor | Cosmetic or non-essential | Key label wrong; indicator colour off | Yes |
| Observation | Behaviour within specification but worth noting | Scene transition slower than expected | Yes |
Give each defect a number, a room, an owner and a retest date. A room is closed only when the retest is signed, and the sheet from the earlier failed test is kept with it.
The pack must let a facility team fix a room without calling the installer for the basics. It should be complete before the final payment milestone, not afterwards.

Two signatures are usual: the contractor's commissioning engineer, who ran the tests, and a hotel representative, typically from engineering or the front office, who witnessed them. Signing for a floor in one go without witnessing individual rooms weakens the record.
Avoid it. Dust, temporary power and unfinished ceilings distort results, and other trades can unplug or damage devices after the test. If the programme forces it, record the condition of the floor and plan a retest of Level 1 before handover.
The time depends on the number of rooms, room types and team size. As a planning check, 12 minutes for Level 1 across 200 rooms is about 40 hours, plus Level 2 rooms and defect retests; one technician pair can therefore plan on a few weeks, not days.
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