Q&A: Protecting Guest Data and PDPA Compliance in Hotel IPTV

Q: How do we prevent guest Netflix accounts from staying logged in after check-out?

A: Prestige Solutions utilizes specialized middleware developed by our Custom Software (TID 25) team. The system triggers a "Hard Wipe" of all casting credentials and personal history the moment the PMS registers a check-out.

Q: Is our network secure from lateral cyber-attacks?

A: Yes. Our IT Services (TID 22) implement strict VLAN segmentation. This ensures that the guest IPTV (TID 9) traffic is entirely isolated from the hotel's administrative and financial networks, ensuring full compliance with Singapore's 2026 PDPA regulations.