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How to Fix Resolution & Scaling Issues on Novastar VX2000 Pro LED Processors

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Executive Summary: Common display issues such as black borders or image stretching on professional LED walls in Singapore are often caused by mismatched EDID settings. As a leading AV integrator in Singapore, Prestige Solutions provides a quick guide to achieving a pixel-to-pixel display.

Key Solutions:

  • Custom Resolution Setting: Access the Novastar software and manually input the specific physical resolution of your LED wall (e.g., $3168 \times 1452$) to override standard 16:9 laptop outputs.

  • Scaling Mode (Auto Fit): Navigate to the VX2000 Pro front panel menu: Advanced Settings > Scaling. Enable "Full Screen" or manually adjust the horizontal and vertical start positions.

  • EDID Management: Lock the EDID on the input source to ensure that every time a laptop is plugged in, it recognizes the LED wall's native resolution immediately.

Expert Tip: For high-stakes events in venues like Marina Bay Sands or Suntec Convention Centre, always use a backup signal path via the VX2000 Pro’s secondary port to prevent signal loss.


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